The Enterprise support plan is tailored for large enterprises that not only use OpenSSL as an essential component across multiple products or product lines but also require comprehensive support that includes their subsidiaries and additional platforms. This plan is ideal for enterprises with a capable in-house technical team that seeks cost-effective, direct engagement with OpenSSL authors and maintainers for extensive and specialized support needs.

The Premium support plan is intended for medium-sized businesses that utilize OpenSSL as a crucial component within their products or product lines. This plan offers essential support services and direct access to OpenSSL maintainers, making it a cost-effective solution for businesses with proficient in-house technical staff that may not have specific expertise in cryptography or OpenSSL.

This plan is designed for the medium to small business relying on standard OpenSSL for significant products or services and lacking internal resources for effectively addressing all operational and application development issues.